Description
If you don’t have a support plan agreement then we bill on the hour which includes :
- Remote installation
- Zendesk ticket creation and resolution
- Teamviewer Monitoring support
- Staff training
- Diagnosis: GAT & Gantner Cloud Software
- Teamviewer sessions
- Whatsapp Comm Channel
- Resolution: Contact within 24-48 hours GMT (9am – 6pm Mon-Fri)
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